ReachBellDocs

Welcome to ReachBell

ReachBell is a multi-channel customer engagement platform — web push, mobile push (FCM + APNs), email, WhatsApp, SMS, and visual automations from one dashboard and one API. Built in India, priced in INR, privacy-first.

These docs walk you through everything from a five-minute install to deep guides on segments, A/B testing, and automation design.

Where to start

  • New to ReachBell? Begin with the Quick start. You'll have your first push delivered within five minutes.
  • Want to understand the data model? Read Concepts — organizations, projects, subscribers, and how they relate.
  • Integrating into an existing site? Jump to the install guide for your stack: JavaScript, React, Next.js, or WordPress.

What you can do with ReachBell

Reach every channel from one place. A campaign in ReachBell can send a web push, a mobile push, an email, and a WhatsApp message — independently or in fallback chains — from a single audience definition.

  • Web push — VAPID-based subscriptions on Chrome, Firefox, Edge, and Safari (incl. iOS 16.4+ added-to-Home Screen).
  • Mobile push — Firebase Cloud Messaging for Android and Apple Push Notification service for iOS, with credentials encrypted at rest.
  • Email — AWS SES under the hood, with hybrid DNS auto-connect for Cloudflare, GoDaddy, and Route53.
  • WhatsApp & SMS — Meta Cloud API and pluggable SMS providers (Twilio, MSG91).
  • Automations — visual flows triggered by events, with delays, conditions, and tag manipulation.
  • Preference center — hosted unsubscribe + category preferences at a HMAC-signed URL.
  • Segments + A/B testing — live reach estimates and per-variant statistics.

How these docs are organized

  • Getting started — the install path. Start here.
  • Web push — per-stack integration guides for the JavaScript SDK and the WordPress plugin.
  • Email — domain setup (SPF, DKIM, DMARC) and how to send campaigns or transactional mail.
  • API reference — REST endpoints with auth headers and example payloads.
  • Guides — deeper material on A/B testing, automations, segments, and UTM tracking.

If you spot anything wrong or missing, open an issue on GitHub — every page links there at the bottom.

Next

Quick start